Privacy Policy at 77bg

Introduction

Welcome to 77bg, Bangladesh's trusted online gaming platform. We are committed to protecting the privacy and personal data of every user who visits or registers on our platform. This Privacy Policy explains in plain language what information we collect, how we use it, with whom we may share it, and the rights you hold as a user based in Bangladesh.

By accessing or using 77bg, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our services immediately. We encourage you to read this document carefully so that you fully understand how your data is handled on the 77bg platform.

This policy applies to all users of 77bg, including players who access our cricket betting, live casino, slots, crash games, color prediction, and card game categories. It covers data collected via our website, mobile web browser sessions, and any future app interfaces we may introduce.

Information We Collect

77bg collects various categories of personal and technical information to operate, secure, and improve our platform. The types of data we may collect include, but are not limited to, the following:

• Account registration data: full name, username, email address, date of birth, and phone number provided when you sign up.
• Identity verification documents submitted for KYC compliance, such as National ID, passport, or other government-issued identification.
• Financial transaction data including deposit and withdrawal records, payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and transaction history.
• Technical and device data: IP address, browser type and version, operating system, device identifiers, screen resolution, and session timestamps.
• Behavioural data: pages visited on 77bg, games played, betting patterns, click sequences, session duration, and in-platform activity logs.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, and we do not require it at any stage of the registration or gaming process.

How We Use Your Information

77bg uses the information we collect strictly for the purposes of operating a fair, secure, and enjoyable gaming platform for our Bangladeshi user base. Specifically, your information is used to:

• Create, maintain, and verify your 77bg account, and authenticate your identity at login.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment networks, and maintain accurate transaction records.
• Deliver personalised game recommendations, bonus offers, and promotional communications relevant to your activity on 77bg.
• Detect, investigate, and prevent fraudulent transactions, cheating, money laundering, underage gambling, and other prohibited activities on the platform.
• Respond to customer support requests, complaints, and enquiries sent to our support team.
• Comply with applicable laws and regulations, and co-operate with lawful requests from regulatory or law-enforcement authorities where legally required.

Cookies and Tracking Technologies

77bg uses cookies and similar tracking technologies to enhance your browsing experience, remember your login session, and analyse how users interact with our platform. Cookies are small text files stored on your browser or device when you visit our website. They help us ensure the site functions correctly, serve relevant content, and improve overall platform performance.

You may control or disable cookies through your browser settings at any time. Please note that disabling cookies may impact certain features of 77bg, such as maintaining your login state or saving game preferences. We do not use third-party advertising cookies or sell your browsing data to advertisers.

Data Sharing and Disclosure

77bg does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data only in the following strictly limited circumstances:

• Service providers and technology partners who assist in operating 77bg — including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification vendors, cybersecurity firms, and cloud hosting providers — under strict confidentiality obligations.
• Regulatory bodies and law-enforcement agencies when we are legally required to disclose information — for example, in response to a court order, government investigation, or anti-money-laundering compliance requirement.
• In the event of a corporate restructuring, merger, or acquisition, where user data may be transferred to a successor entity subject to equivalent privacy protections.

In all cases, data shared with third-party service providers is limited to only what is strictly necessary to perform the contracted service, and those parties are prohibited from using your data for any other purpose.

Data Security

77bg employs industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and our servers is protected by SSL (Secure Sockets Layer) encryption. Our internal systems enforce strict access controls, ensuring that only authorised personnel can access sensitive user data, and only where their role requires it.

While we take rigorous precautions, no digital platform can guarantee absolute security. In the event of a data breach that affects your rights or interests, 77bg will notify affected users promptly and take all necessary steps to contain and remediate the incident.

Data Retention

77bg retains your personal data for as long as your account remains active, or as long as required to fulfil the purposes described in this policy — including legal, accounting, and fraud-prevention obligations. When your account is closed or your data is no longer necessary, we will securely delete or anonymise it in accordance with our internal data retention schedule. Certain transaction records may be retained for a longer period where required by applicable financial or regulatory standards.

Your Rights as a User

As a registered user of 77bg, you have specific rights regarding your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right to access: request a copy of the personal data that 77bg holds about you.
• Right to rectification: ask us to correct any inaccurate or incomplete personal information in your account.
• Right to erasure: request deletion of your personal data, subject to any overriding legal retention obligations that apply to 77bg.
• Right to withdraw consent: where your data is processed on the basis of consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all valid data-rights requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect your account and the accounts of other users.

Third-Party Links

77bg does not include outbound links to third-party websites. Should any third-party content or service be integrated into our platform in the future, this Privacy Policy will be updated accordingly. We are not responsible for the privacy practices of any external sites that users may independently navigate to.

Children's Privacy and Age Restriction

77bg is strictly an adults-only platform. Our services are intended solely for users aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a minor has registered on 77bg, we will immediately suspend the account, delete all associated data, and void any associated transactions. Parents or guardians who believe their child has created an account should contact us immediately at [email protected].

Changes to This Privacy Policy

77bg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will display a prominent notice on our platform and update the "Last Updated" date at the top of this document.

Continued use of 77bg after a policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so you remain informed about how your data is protected.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data on 77bg, please contact our support team. We are committed to responding promptly and resolving any data-related issue to your satisfaction.

Email: [email protected] — available 24/7 for all account and privacy enquiries.